There are IT companies that support your IT and there are IT companies that support your business.
We support your business because we understand that medical services are all about the patient.
We look after many medical, healthcare, radiological and dental businesses and we can help you too. We have extensive experience with the software listed below. We understand how much you depend on your IT and the impact downtime has on your patients and your practice. We can offer the right recommendations and services to maximise efficiency and productivity.
What also helps us provide exceptional support is we have in-depth knowledge of your software. Aside from supporting numerous practices, we have worked directly with many of the industry’s major software providers.
We structure our support teams to be industry focused. These are teams of four engineers and an IT Manager that have numerous medical practices as clients. This team gets to know you and your staff. When your staff call they know us and vice versa. Stress is reduced and the issues get resolved quicker.
To ensure your IT fully supports your business our support agreements include an IT Manager who provides IT services management. Your IT Manager works with you to ensure that your IT is performing at its optimum and assisting you to achieve your business outcomes. One of the roles of the IT manager is to find the balance between costs and performance.
To have this happen we provide a range of services from strategically planning your IT through to supporting the day to day operations
“We found Office Solutions IT (OSIT) when we were in a crisis. Back then, our systems regularly failed and our work was constantly interrupted. Fifteen years later our systems are reliable, fast and well supported. What works for us is knowing that the OSIT team care and respond accordingly while planning for our ever changing market.”
Sue Hurley, Administrator – Australian Dental Association (WA Branch) Inc.
“I wanted to express how pleased we are with everyone we deal with at Office Solutions IT. We have great insight as to what is entailed in looking after our IT as it has been explained in an easy and professional way. The service is always efficient, friendly and patient, all of which is important!”
Kathleen Neylon, Director – NL-Tec Pty Ltd
We are always available and ready to help you get on with business.