IT Services

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IT services with an edge (and a smile)

As one of Australia's most trusted IT service providers, we are known for our efficient, effective and timely IT services. We work closely with businesses to deliver an outsourced IT service with an edge, ensuring your business is protected, secure and stable.

We manage your IT budget as if it's our own, with ongoing support that is accessible, proactive, friendly, and strategic. We get to know your business inside out so we can tailor a lean team to suit your precise requirements. We even have fixed-fee IT services, so we have a vested interest in keeping you up and running and ensuring you’re ready for the future.

Want to know more? Fill out the form, and we'll contact you personally to show you how you can improve your IT.

Our Range of IT Services

Managed IT

Managed IT

Say goodbye to downtime. And hello to more productive use of your IT resources with transparent pricing and all-inclusive Managed IT service that’s guaranteed.

Do more with your IT
Essentials IT

Essentials IT

If there’s anything worse than seeing your IT go down, it’s waiting for help. Minutes feel like hours, and you feel like throwing in the towel. Not so with our Essentials IT service.

Handpick your IT service
Cyber Security

Cyber Security

Make no mistake: one day your IT security will be tested. Ask us to assess your setup and, if necessary, implement a cost-effective, common-sense security solution.

Keep your data safe
IT Projects

IT Projects

Identify your IT weak points and supercharge productivity with targeted IT projects delivered in a seamless, silky smooth and so-cost-effective Office Solutions IT fashion.

Deploy IT projects seamlessly
Cloud

Cloud

Get all the benefits of the cloud, without the headaches. Find out if the cloud is right for you and, if so, leave it to us to design and deploy it, hiccup-free.

Future-proof your IT
Virtual CIO

Virtual CIO

Make better data-driven business decisions. Enable your people to collaborate and innovate more effectively. Unlock the potential in your business.

Unlock business potential
Communications

Communications

Empower your business with a strong communication solution that will improve your team's productivity and efficiency with little to no hassle.

Build team communications

"The staff at Office Solutions have always been very professional and exceptionally helpful. I highly recommend this company for all IT-related problems. I wish this company continued success."

Linda Glass - API Management Pty Ltd

Case Study

We’re not just any old IT service provider, we’re in it to see you prosper. Browse below for examples of how our outsourced IT service has delivered lasting results for our long list of satisfied clients.

CAPITAL DRILLING

Capital Drilling

With several hundred staff around the world who rely on email for communication and a IT network in serious need of upgrading. We delivered a solution that improved the reliability of Capital Drillings business critical email and ensures their team don't miss a beat.

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CME

Chamber of Minerals and Energy WA

CMEWA were used to outsourcing their IT support and Microsoft Dynamics CRM support, the leadership team took the opportunity to evaluate the cost vs value vs benefits of their existing support agreement.

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Ironbark

Ironbark Zinc LTD

Ironbark Zinc Ltd was finding a partner that could take care of the implementation and manage the migration of their data to the Microsoft 365 platform and remove their need for a physical office entirely without disruption to their operations.

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BESC

BESC

A recent acquisition meant BESC we're looking to expand their operations in the most cost effective fashion possible. They needed their IT to support MYOB Exo, an ERP system. They also wanted to polish up their bigpond email addresses to something that looked more professional.

Read Case Study

Outsourced IT Service trusted by Australian businesses

Our Recent Blogs

Check out our recent blogs below, or browse our full range of blog articles for more insights, guidance and support content.

Why healthcare IT services is a must, not a should.

IT has been around to help businesses adapt to customer needs and competition. It brings nothing...

MSP vs vCIO: What’s the difference and which one is right for you

Managed Service Providers (MSPs) and Virtual Chief Information Officers (vCIOs) both solve an...

Why You Need Managed IT Services to Safeguard Success

Today, businesses can no longer afford to view Information Technology (IT) as just a supporting...

What your peers think of Office Solutions IT

Based on 250+ reviews across these platforms

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Common Questions

Below are some frequently asked questions around our IT services.

You may also find some answers throughout our range of IT support blogs.

An IT Service Provider, also known as a Managed Service Provider, is a proactive and innovative IT firm that offers a wide range of technological services.

These services include helpdesk support, cybersecurity, cloud computing, and IT management. The primary goal of an IT Service Provider is to enable you to concentrate on your core business operations so you can focus on what matters most without being burdened by IT-related challenges.

Managed Service Providers (MSPs) employ a team of IT experts who possess a deep understanding of numerous IT services. They implement solutions and maintain the software and hardware components of an organisation’s IT infrastructure.

MSPs offer a variety of services, including help desk support, cybersecurity, cloud computing, communications, and consulting, to address the various technical needs of organisations.

The purpose of IT services is to efficiently organise, systematise, and manage your IT components to deliver significant value to your organisation and customers.

These services cover a wide range of technologies and processes essential for business operations, including cybersecurity, technical support, reliable communication, cloud storage and backup, and IT management.

Engaging a Managed Service Provider (MSP) can help integrate these elements into your IT infrastructure, allowing you to optimise your business operations.

We collaborate with clients of all sizes, ranging from sole traders and start-ups to larger companies with over 500 employees. Our flexible service model allows us to customise and scale our IT expertise and resources to meet your evolving needs, ensuring that you only pay for what you actually require.

We assist clients throughout Australia, from state capitals to remote areas, with offices and operations in several states.

Our clients dislike hidden costs, and we share that sentiment. The quoted price is the final price you will pay. We provide reasonable rates for our IT services.

As technology demands increase, it's essential for your organisation to implement a strong, strategic, and tailored IT support strategy. This ensures you have the right tools for efficient operations.

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Find your perfect outsourced IT service provider here!

In search of trusted, reliable IT service from a reputable outsourced IT service provider? We'd love to hear from you!