IT Support

(without the wait)

Trusted & Responsive IT Support Services in Australia You Can Rely On.

IT support providers with clients

Australia-Wide IT Support for Growing SMBs

Finding the right IT support services for your business is no easy task. We get it, and we can help you get it. We understand that downtime is a serious threat to business4es, which is why we focus on fast, effective, and affordable IT services you can trust.

Whether you need local IT support from experts or comprehensive IT services for your business anywhere in Australia, we have a proven track record of success with clients across the nation.

Each of our clients receive personalised attention from their dedicated IT support team so they can focus on what they do best — growing their market share. If this sounds like the kind of IT expertise you need, we welcome you to get in touch.

200+ reviews

5-Star Reviews

Our Google & CloudTango reviews show our happy clients

ISO Certified

ISO Certified

We provide only the best and top-notch IT support

350+

500+

Australian SMEs trust us to manage their IT support

35,000+

35,000+

Devices monitored and managed by us 24/7

IT Support Services Trusted by Australian Businesses

Cost-Effective IT Support & Security Solutions

Cost-Effective IT Support & Security Solutions

When you think of an IT support provider, you’d be thinking of a reliable, strategic, and robust tech partner that offers cost-effective solutions.

Office Solutions IT offers a veritable selection of IT support services that fit a wide range of tech needs. Whether you need a set-and-forget IT support that just works or someone to call whenever you need on-the-spot IT support, we’re ready to be the IT support provider your SME deserves.

✔️ Long-term IT solutions
✔️ Robust monitoring & maintenance
✔️ ISO-certified Australian IT support company
✔️ Dedicated IT engineers

The IT Support Service that Fits Like A Glove

Enjoy your very own Office Solutions IT Support team that’s on hand to assist with your IT day in, day out.

From Essentials IT that's always ready and reliable to a dedicated Partner and all-inclusive Managed IT, we have a wealth of IT Support services and transparent pricing that’s guaranteed to deliver more bang for your IT buck.

Essentials IT

Why you might want Essentials IT

Straightforward IT requirements

On-the-spot IT support

Always ready, always responsive helpdesk

Limited IT budget (<AUD 1,000/month)

Baseline monitoring, support, maintenance

Always ready. Always reliable.

Need essential support and security for your growing organisation?

Not to worry. You can still enjoy all the perks of having a dashing squad of IT superheroes guarding you against downtimes and cyber villains, without getting bogged down in the details.

Easy, right? That’s how our Essential IT Support works!

Managed IT

Why you might want Managed IT

Set and Forget IT Support

Dedicated Virtual CIO

Enhanced security, uptime, and efficiency

Proactive IT service

Your IT. 100% our responsibility

Imagine driving to a meeting and getting green lights all the way. Now imagine your car is driving itself.

That’s how Managed IT Support feels. With a dedicated Partner and team all over every aspect of your IT – software, security, backups, hardware, the cloud, updates, maintenance, the works – you have nothing to do or worry about.

We’ll keep your IT purring, so you can focus on the important stuff.

"Our OSIT team know our IT situation like the back of their hands and consequently, there are minimal issues. When there is a problem, it’s resolved quickly and efficiently."

Sheryll Fisher - Outback Initiatives

Other IT & Cybersecurity Services Australian SMEs Benefit from

Communications

 

Communications

Pave the way to a seamless business communication system.

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Cyber Security

Cyber Security

Protect your SME against cyber threats and disasters 24/7.

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IT Projects

IT Projects

Deploy your IT projects in a robust and cost-effective way.

learn more

Strategic IT Support Services Designed for Success

Unlock growth opportunities with an award-winning IT Support Provider as your strategic partner.

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Specialised IT Support Expertise to Keep Your Business Engine Running.

If there’s a recurring or deep-seated issue, our IT support engineers in Australia will address it. Our immediate goal is to get you back in business ASAP, and we do it by resolving your IT support tickets within the same day.

Don’t believe us?

We have one of the fastest response times in Australia, averaging just 18 minutes. When we say we care about your uptime, we mean it. Your success is our priority and we plan to do it with IT solutions that will give you a competitive edge within your industry.

✔️ Prioritised incident resolution

✔️ All the IT support service you need to get the job done

✔️ Trusted and reliable IT support throughout Australia

An IT support engineer

Set the Pace for Your Industry with Scalable IT.

When it comes to rapid IT support for businesses, we've streamlined our services so that, on average, we're able to respond to high-priority incidents in only 3 minutes and normal incidents in just 18 minutes.

Whenever you need to scale your operations, our IT engineers are ready to make your IT flexible to meet industry demands.

✔️ Rapid-response local IT support team

✔️ Stay one step ahead of the competition

✔️ 24 x 7 x 365 IT support services you can trust

✔️ Flexible Service Level Agreements based on scaling needs

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Improve Efficiency with a Goldilocks IT Support Team.

Not some vast team that doesn’t know you and is slow to react. Not a one-man band that lacks capacity. We give you a certified and experienced team that’s just right.

How so?

We assign you a specialised IT support team, complete with a Virtual CIO who knows your ecosystem and industry inside-out, so you can get the best solutions for your tech issues and further streamline your IT and cyber security for success.

✔️ Best practice IT services on tap

✔️ Efficient IT support for SMBs in Australia

✔️ Proactive IT support & cyber security

Robust Cyber Security Support from IT Experts

Robust Cyber Security Support from IT Experts

Enjoy the peace of mind that comes with having an Australian IT support team looking after your SME.

As Australian SMEs face increasing cyber risks yearly—from malware attacks to outdated systems—it’s crucial to bolster your defenses. That’s where our IT support experts come in.

Our multi-certified IT teams are skilled in establishing effective cyber security solutions while also serving as your go-to for IT support – including implementing business-grade security strategies, rapid response, disaster recovery planning, security awareness training, and mitigation strategies – all designed for long-term security protection.

✔️ IT support services near you

✔️ Real-time monitoring & maintenance

✔️ Rapid incident response & resolution

✔️ Resilient disaster recovery

Long-term (and Effective) IT Support Solutions

Long-term (and Effective) IT Support Solutions

Quality IT leads to consistent performance with little to no tech issues.

That’s how we do IT.

We create IT support solutions designed for your success. We focus on resolving your IT issues and risks – all to bring you long-term, effective IT that brings you one step closer to your business goals while enjoying the peace of mind, value, and reliability it brings.

But don’t just take our word for it - check out our case studies to see a full scope of our IT support service.

✔️ Strategic IT consulting

✔️ Dedicated IT support team in Australia

✔️ Security-first IT system approach

✔️ End-to-end IT system management

Clients We've Provided IT Support Services To

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Stone Axe

Stone Axe's existing IT system could no longer support their growing operations. They got in touch with OSIT to enhance their IT and security systems with ongoing IT support.

Read Case Study
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Leichhardt

After acquiring the Lake MacLeod Project in Carnarvon, Leichhardt needed a robust IT system to support their operations in this new location, along with ongoing support.

Read Case Study
PYC-Therapeutics-Logo-min

PYC Therapeutics

This global clinical-stage biotech company sought a managed IT service with 24/7 support to enhance their IT management and facilitate their migration to a better IT system.

Read Case Study

IT Support Blogs You Might Find Interesting

Check out our recent blogs below, or browse our full range of IT support articles for more insights, guidance and support content.

Why healthcare IT services is a must, not a should.

Why healthcare IT services is a must, not a should.

IT has been around to help businesses adapt to customer needs and competition. It brings nothing...
How Much Does IT Support Cost?

How Much Does IT Support Cost?

Today, small- to medium-sized enterprises (SMEs) face complex decisions when IT support is needed....
IT Support for Engineering: How Firms Can Improve Operations with IT

IT Support for Engineering: How Firms Can Improve Operations with IT

Engineering firms have always required cutting-edge technologies to support their operational...

What Your Peers Think of Office Solutions IT

Based on 250+ reviews across these platforms

google 200+ reviews  cloudtango 50+ reviews

Common Questions

Here are the frequently asked questions we receive from individuals and organisations who are in need of reliable IT Support Providers in Australia.

You can also explore our collection of IT support blogs for more helpful answers.

We support a wide range of IT projects for professional services, small businesses, and organisations with multiple locations across Australia. Let us know what you need by contacting us below—our team is here to help and will tailor a solution that’s right for your business.

Absolutely! We provide IT support & services throughout Australia. From all state capitals to the most remote locations, we cover it all. We cater to clients with offices and operations in multiple cities as well such as Perth, Mandurah, Bunbury, Melbourne, and Sydney.

We work with clients of all sizes, from sole traders and start-ups to companies with over 500 employees. Our flexible IT support for small businesses allows us to tailor and scale our IT expertise and resources to suit your changing requirements, so you’re never paying for stuff you don’t need.

Absolutely. We can do fit-to-tailor IT support & services plans, where we customise our services to match your business’s specific needs.

While superheroes may be available outside regular business hours, our standard support hours are from 7:30 AM to 5:30 PM WST, Monday to Friday. However, we’re here for you 24/7. Please note that out-of-hours fees may apply.

Faster than you can say, ‘Industry-leading IT support response times.’

OK, maybe not that quickly, but pretty fast. In fact, on average, we respond to IT issues within 18 minutes.

Our clients don’t like hidden costs, and neither do we. So the price we quote for our business IT support services is the price you pay.

Yes, absolutely! While our headquarters are in Perth, we also have offices in Mandurah, Bunbury, Melbourne, and Sydney - all with business IT support experts ready to take you call.

We provide dedicated IT support to organisations nationwide. With certified support engineers based in Perth, Mandurah, Bunbury, Melbourne, and Sydney, expert assistance is always within reach — whenever you need it.

Keep Things Moving With the Right IT Support Service

Hit the ground running, and keep running.

Don't know how to get your business there? We can help!