As part of our IT support we provide a sophisticated monitoring service that provides information on the health and performance of your IT infrastructure. We use this information to quickly identify and resolve issues whilst minimising interruptions to your business.

The data generated by our monitoring system is also used to provide insights into the health of your IT infrastructure in the form of monthly reports.

Benefits

  • Less downtime as issues are identified early and are often resolved before they have a business impact
  • Assurance that your information is secure as updates, backups and anti-virus software are all monitored and maintained
  • Less downtime as common maintenance tasks are automated and can be completed after-hours
  • Improved productivity as potential changes to infrastructure capacity or performance can be identified and resolved early

What our clients say:

“Office Solutions IT (OSIT) has been working with us for over 18 months providing an IT support solution that is the best we have ever experienced. Prior to OSIT coming on board, RISC’s IT system was ageing and struggling to keep up with our changing business. Office Solutions IT has been proactive in helping us update and renew our core infrastructure to better meet our needs. We have confidence that they are always available (by phone or email) to answer questions or solve IT problems. OSIT has also proactively assisted us with project design, rollout and implementation and have consistently exceeded our expectations.”

Martin Wilkes, Principal Advisor – RISC Advisory Ltd

Get IT

Real people, real conversations.

We are always available and ready to help you get on with business.

Phone 08 9381 0900

Email connect@officesolutions.com.au

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