Do you need responsive Managed IT Support for your business in Perth?

We understand that IT (information technology) issues can disrupt your business and cost you money. Our aim is to have you back up and running as quickly as possible.

We respond quickly.

We respond quickly so that you are not left waiting and unable to work. We understand the importance of a quick IT support response and to prove this we have included financial penalties in our contracts: If we don’t start working on your high-priority IT issues within 30 minutes, we pay you!

We fix it fast.

We match you with one of our Perth-based IT support teams that specialise in your industry and business applications. This allows us to resolve each request efficiently so you can get back to doing what you do best.

Proactive IT Support: We fix it, before you notice it.

We provide a monitoring service that informs us on the health of your IT. We use this information to quickly identify and proactively resolve issues, often before there is an interruption to your business.

Our Managed IT Support Services get (and keep) your IT working smoothly so you can do business better.

 

Why Outsource Your IT Support to a Professional Managed IT Service? What’s in it for you?

  • Someone is always available to take your call if there is a high priority IT issue
  • We quickly get to know your team and business because of our small team structure
  • Peace of mind that your IT is being well managed
  • You can spend less time on IT as your outsourced IT provider takes care of IT issues – leaving you the time to focus on your core business goals

 

How are we different?

Your very own IT Team.

We deliver our managed IT support in teams. These teams are small enough to get to know you, your team and your business. Our team based approach ensures we have the capacity to respond quickly and the depth of knowledge to resolve your issue fast. 

IT that’s cared for and saves you money.

Our Support Services are managed by a dedicated IT Manager who coordinates our service with you. Our IT Manager works with you to ensure that your IT is helping your business succeed. As an example, one of the IT Managers priorities is to reduce your IT costs by identifying problem areas and offering advice on how to improve them.  Learn more about our IT Management service.

Know what’s going on with clear reporting.

Monthly reporting on all aspects of your IT. One report displays your IT costs broken down into categories. For example, you can see exactly how much it costs to keep that old computer running. Reporting is also provided on: warranty and licensing renewals, software in use, health and age of equipment, backup status and security information. Learn more about IT Reporting.

 

Learn More about our Managed IT Support Services.

Our IT Support service is made up of many components to ensure a high level of service. The services we include in our IT Support packages are:

 

Where to from here?

IT should be working for you, not against you! If you’d like to experience this, we offer a no-obligation, 100% free trial of our services.

If you are looking for high quality Managed IT Services in Perth, contact us to find out more!

What our clients say:

“Our systems were in bad shape and our staff were continually being disrupted with IT down time. Putting it politely, our IT support left a lot to be desired. Then we found Office Solutions IT and it has been a great experience. We appreciate their ‘can do attitude’ which reflects from the owners and management all the way ... to the engineers on the support desk. We are thrilled to have our IT network managed by such a progressive company.”

Mark Di Silvio, CFO – Mawson West Ltd

Get IT

Real people, real conversations.

We are always available and ready to help you get on with business.

Phone 08 9381 0900

Email connect@officesolutions.com.au

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