There are IT companies that support your IT and there are IT companies that support your business. We support your business because we understand retailing.
We understand point-of-sale, gross margins, inventory management, and the importance of customer service to your client relationships. We have been involved in shop fit-outs and moves, with excellent feedback from our clients.
What also helps us provide exceptional support is we have in-depth knowledge of your software. Aside from supporting numerous retail businesses, travel agents and wholesalers, we have worked directly with many of the industry’s major software providers.
We have been supporting many Perth retail businesses for up to 20 years. We have acquired extensive knowledge about the industry and its requirements. Don’t just take our word for it. Look below at what two of our clients say about our services.
We structure our support teams to be industry focused. These are teams of four engineers and an IT Manager that have numerous retail businesses as clients. This team gets to know you and your staff. When your staff call they know us and vice versa. Stress is reduced and the issues get resolved quicker.
To ensure your IT fully supports your business our support agreements include an IT Manager who provides IT services management. Your IT Manager works with you to ensure that your IT is performing at its optimum and assisting you to achieve your business outcomes. One of the roles of the IT manager is to find the balance between costs and performance.
To have this happen we provide a range of services from strategically planning your IT through to supporting the day to day operations
“We are an organisation that needs the best IT advice to provide flexibility in our business aspirations. Office Solutions IT combines a caring responsive support product with the "Smarts" needed to keep The Herdsman team on track and leaders in our industry. ”
Dennis Cerenich - Owner – The Herdsman Inspiring Foods
“We are an organisation that has constantly changed. you can imagine the implications on our IT, especially when the landscape includes both Apple and Windows platforms, more than 7 different locations, a mix of business types -- Manufacturing, Retail, and Tourism ... and several remote locations. Office Solutions IT has provided consistent care and concern around both the big issues through to the smallest staff concern. We know they are helping our business and in turn our greatest assets, our staff and our customers.”
Laurie Lord, COO – Willie Creek Pearls
We are always available and ready to help you get on with business.