IT Services

Award-winning IT Service Provider for Australian SMEs

OSIT Managing Director James Sutton with Youth Futures client

Outsourced IT Services with an Edge (and A Smile)

As a trusted IT service provider in Australia, we are known for delivering efficient, effective, and timely IT services. We collaborate closely with SMEs to provide IT solutions that ensure your business remains protected, secure, and stable.

We manage your IT budget as if it's our own, with ongoing support that is accessible, proactive, friendly, and strategic. We get to know your business inside out so we can tailor a lean team to suit your precise requirements. We also offer fixed-fee outsourced IT services to align our interests with yours to keep you operational and prepared for the future.

Want to know more about how you can operate with ease with OSIT?

Fill out the form, and we'll reach out to you personally to discuss how you can enhance your IT.

15,000+ Users

15,000+ Users

Users rely on our ISO-certified IT services.

500+

500+

SMEs trust us to manage their IT systems.

35,000+

35,000+

Devices we support with our IT solutions.

Years of service

29 Years

Providing IT services to Australian SMEs since 1996.

Outsourced IT Services Trusted by Australian Businesses

Secure Your ROI with an ISO-Certified IT Service Provider

Secure Your ROI with an ISO-Certified IT Service Provider

Make your IT work for you, not against you.

Transform your IT into an asset for success with the support of an ISO-certified IT service provider in Australia that can cater to both general and unique IT requirements. We ensure quality, reliability, and performance you can trust.

With OSIT, you can enjoy:

✔️ Predictable IT costs
✔️ Improved uptime
✔️ Enhanced security posture
✔️ Flexible IT infrastructure
✔️ 24x7x365 IT services and support

IT Services We Offer to Australian SMEs

Managed IT

Managed IT

Say goodbye to downtime and hello to increased productivity with our transparent pricing and all-inclusive Managed IT service guarantee.

Do more with your IT
Essentials IT

Essentials IT

There’s nothing worse than experiencing IT downtime and waiting for help. With our Essentials IT service, you won’t have to.

Handpick your IT service
Cyber Security

Cyber Security

Your IT security will inevitably be put to the test. Let us assess your setup and implement a cost-effective, common-sense IT solutions.

Keep your data safe
IT Projects

IT Projects

Identify IT weaknesses and enhance productivity with targeted IT projects delivered seamlessly and cost-effectively by Office Solutions IT.

Deploy IT projects seamlessly
Cloud

Cloud Solutions

Experience all the benefits of the cloud without the headaches. We'll help determine if cloud solutions are right for you and manage the design and deployment.

Future-proof your IT
Virtual CIO

Virtual CIO & Consulting

Make better, data-driven business decisions, and enable your team to collaborate and innovate more effectively through proper IT management and consulting.

Unlock business potential
Communications

Communications

Empower your business with a robust business communication and internet solution that enhances your team's productivity and efficiency - all with minimal hassle.

Build team communications

"The staff at Office Solutions have always been very professional and exceptionally helpful. I highly recommend this company for all IT-related problems. I wish this company continued success."

Linda Glass - Glass Geological Consulting

Other IT & Cyber Security Services Your SME Can Benefit From

IT Health Check

IT Health Check

Protect your IT assets with a comprehensive risk report straight from an IT Specialist.

learn more

Dark Web Scan

Dark Web Scan

Discover if your online accounts are compromised on the dark web.

learn more

Essential 8 Audit

Essential 8 Audit

Establish your baseline against potential adversaries and other IT risks.

learn more

Expert IT Services You Can Count On

Expand your tech capabilities with an insightful team of IT experts by your side.

Get Your Business Moving with Tailored IT Solutions

Get Your Business Moving with Tailored IT Solutions

Tired of the one-size-fits-all solution?

Office Solutions IT offers tailored IT solutions designed according to your requirements and goals to support your operations towards success. With nearly three decades of experience working with SMEs of various sizes and industries across Australia, we have the expertise, tools, and support you need to scale.

We’ll handle everything from IT management, cloud solutions, one-time IT projects, and even establish and maintain your cyber security.

Prioritise Your SME’s Security & Data Confidentiality

Prioritise Your SME’s Security & Data Confidentiality

Data is an SME’s most valuable asset in the 21st century.

In an era where cyber threats are rising and there’s a growing demand for data confidentiality, our team can establish effective IT security services to help SMEs thrive while staying secure against adversaries and vulnerabilities.

Need a hand in staying compliant with industry standards? We can help you meet both general and industry-specific regulations. We'll also be your partners in adapting to evolving requirements so you can enjoy the benefits of a compliant IT system while focusing on what matters most.

Adapt to Ever-Changing Business Needs

Adapt to Ever-Changing Business Needs

Changes in business needs often lead to IT disruptions.

As an ISO-certified IT service provider in Australia, we design and implement quality IT solutions that remain resilient even in uncertain times. Whether you’re experiencing rapid growth, downsizing, aligning your systems with new regulations, implementing new systems, or creating a flexible work environment, our IT service engineers are ready to future-proof your business whenever needed.

Oh, and we make our services cost-effective and transparent, so you only pay for what you actually need.

Cost-Effective (and Transparent) IT Services

Cost-Effective (and Transparent) IT Services

Compromising on quality IT services for the sake of budget, or vice versa, won't serve you in the long run.

At Office Solutions IT, we offer tailored IT solutions that fit your requirements, budget, and goals. We provide clear pricing from the get-go, flexible plans, and detailed reports so that you stay informed about your IT.

We're also one of the few IT service providers in Australia that are transparent about costs, covering everything from hardware and software to installations and maintenance. Our IT experts only recommend the best solutions and implement reliable technologies without surprise costs.

Oh, and did you know this comes with 24/7 support?

Expert IT Engineers & Managers At Your Disposal

Expert IT Engineers & Managers At Your Disposal

Get professional and certified IT experts to look after your IT.

You deserve more than basic IT services and support. You need a dedicated team of IT professionals ready to protect you from cyber threats and support your systems whenever needed.

We are an award-winning, ISO-certified IT service provider in Australia with a team of engineers prepared to address your IT challenges, whether it involves new system implementation, infrastructure upgrades, cybersecurity solutions, or general support. And if you need extra brains to plan, budget, and align your IT with business goals, our strategic IT managers are ready to set you up for success.

IT Service Projects We’ve Worked On

We’re not just any old IT service providers in Australia, we’re in it to see you succeed! Browse below for examples of how our IT solutions has delivered lasting results for our long list of satisfied clients.

Capital Drilling Logo

Capital Drilling

With hundreds of staff worldwide relying on email for communication, we delivered an IT service solution that improved the reliability of Capital Drilling's critical email to ensure their team remains fully operational.

Read Case Study
CME Logo

Chamber of Minerals and Energy WA

The CMEWA leadership team evaluated the cost vs. value of their existing IT services and Microsoft Dynamics CRM support agreements to explore new opportunities.

Read Case Study
Ironbark Logo

Ironbark Zinc LTD

Ironbark needed an IT service provider to manage the implementation and migration of their data to the Microsoft 365 platform to establish their remote work operations, all without disrupting their operations.

Read Case Study
BESC Logo

BESC

Following a recent acquisition, BESC sought to expand their operations cost-effectively. They required exceptional IT services to support their MYOB Exo and upgrade their email addresses to a more professional one.

Read Case Study

Other IT Service Blogs You Might Find Interesting

Why healthcare IT services is a must, not a should.

Why healthcare IT services is a must, not a should.

IT has been around to help businesses adapt to customer needs and competition. It brings nothing...
MSP vs vCIO: What’s the difference and which one is right for you

MSP vs vCIO: What’s the difference and which one is right for you

Managed Service Providers (MSPs) and Virtual Chief Information Officers (vCIOs) both solve an...
Why You Need Managed IT Services to Safeguard Success

Why You Need Managed IT Services to Safeguard Success

Today, businesses can no longer afford to view Information Technology (IT) as just a supporting...

What Your Peers Think of Office Solutions IT

Based on 250+ reviews across these platforms

google 200+ reviews  cloudtango 50+ reviews

Common Questions

Below are some frequently asked questions around our outsourced IT services. You may also find some answers throughout our range of IT support blogs.

We collaborate with clients of all sizes, from sole traders and start-ups to larger companies with over 500 employees. Our flexible IT service model allows us to customise and scale our tech expertise and resources to meet your evolving needs, ensuring that you only pay for what you require.

An IT Service Provider, also known as a Managed Service Provider, is a proactive and innovative IT firm that offers a wide range of technological services, including helpdesk support, cybersecurity, cloud computing, and IT management.

The primary goal of an IT Service Provider is to allow you to concentrate on your core business operations without being burdened by IT-related challenges.

Managed Service Providers (MSPs) employ a team of IT experts who possess a deep understanding of numerous IT services. They implement solutions and maintain the software and hardware components of an organisation’s IT infrastructure.

MSPs offer a variety of services, including IT help desk support, cybersecurity, cloud computing, communications, and consulting, to address the various technical needs of organisations.

The purpose of IT services is to efficiently organise, systematise, and manage your IT components to deliver significant value to your organisation and customers.

These services encompass a wide array of technologies and processes that are essential for business operations, including cybersecurity, technical support, reliable communication, cloud storage and backup, and IT management.

Office Solutions IT can help integrate these elements into your IT infrastructure, so you can optimise your business operations efficiently.

Our clients dislike hidden costs, and we share that sentiment. The price we quote is the price you pay on every billing period. Don't worry, we offer competitive rates for our IT services.

As technology demands increase, it's essential for your organisation to implement a strong, strategic, and tailored IT support strategy. This ensures you have the right tools for efficient operations.

We offer IT services to organisations across Australia.

With offices in Perth, Mandurah, and Bunbury (Western Australia), Melbourne (Victoria), and Sydney (New South Wales), we have certified engineers and help desk support ready to assist you whenever needed.

We assist clients and provide exceptional IT services in Australia, from state capitals to remote areas. In fact, we have offices in Perth, Mandurah, Bunbury, Sydney, and Melbourne.

We Focus on Your IT, So You Can Focus on Success

Want to partner with one of the most trusted and reliable IT service companies in Australia that genuinely cares about your success? We would love to hear from you!