There are IT companies that support your IT and there are IT companies can support your business. We support your business because we understand the legal business.
We understand matters, files, WIP, and the importance of customer service to your client relationships.
What also helps us provide exceptional support is we have in-depth knowledge of your software. Aside from supporting numerous practices, we have worked directly with many of the industry’s major software providers.
We have been supporting a number of Perth legal practices for up to 20 years. We have acquired extensive knowledge about your industry and its requirements. Don’t just take our word for it. Look below at what two of our clients say about our services.
We structure our support teams to be industry focused. These are teams of four engineers and an IT Manager that have many law firms as clients. This team gets to know you and your staff. When your staff call they know us and vice versa. Stress is reduced and the issues get resolved quicker.
To ensure your IT fully supports your business our support agreements include an IT Manager who provides IT services management. Your IT Manager works with you to ensure that your IT is performing at its optimum and assisting you to achieve your business outcomes. One of the roles of the IT manager is to find the balance between costs and performance.
To have this happen we provide a range of services from strategically planning your IT through to supporting the day to day operations
“Apart from Office Solutions IT’s professional approach we find the staff are friendly and easy to talk to with, and on top of that they have the shared value that we prioritise and that is putting our customers’ needs first.”
Jodie Fry, Practice Manager – Butcher Paull & Calder
“We are a close knit team that thrives under pressure and works in the area of Family Law. We rely on our IT systems and their performance and we have found Office Solutions IT is proactive in the maintenance and security of our core infrastructure.”
Linda Richardson - Director – Kim Wilson & Co
We are always available and ready to help you get on with business.