We ensure a stress free transition for you by having a proactive transition process.

We do all of the preparation and transition work for a low fixed fee and we do it promptly.

We begin by documenting your business’ priorities and goals and design our service accordingly. We then conduct an IT Health Check to identify the strengths and weaknesses of your systems as well as opportunities for improvement. We also document important information related to your software and infrastructure to enable quick response and resolution to incidents and requests.

The IT Health Check includes the following:

  • Full documentation of your IT assets
  • Review of IT asset configuration to ensure efficiency and reliability
  • Review of your information security
  • Backup and restoration checking to ensure that data is protected
  • Checks that your software is properly licensed and regularly updated
  • Checks that the capacity of your systems meet current and expected workloads
  • Installation of monitoring services to notify us of changes as they occur

Benefits

  • Stress-free transition from your previous IT service provider
  • Peace of mind that your systems have been checked and any weaknesses rectified
  • Reduction in incidents and problems with your IT
  • Faster resolution of incidents and change requests

Get IT

Real people, real conversations.

We are always available and ready to help you get on with business.

Phone 08 9381 0900

Email connect@officesolutions.com.au

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