Our Business Voice solution is a phone system designed for business which uses the Internet as the transmission medium for telephone calls. This is far more cost effective than traditional systems.
Other communication options are: video conferencing, chat/IM, presence and mobility. You can pick and choose the solutions required for your business. When you bring all of these technologies together it’s called unified communications.
Voice over Internet Protocol (VoIP) is a newish solution that uses the Internet as the transmission medium for telephone calls. It is an increasingly popular alternative to the traditional PSTN/ISDN networks. A simple example of VOiP is Skype. We can provide solutions for both PSTN and VoIP.
VoIP solutions are proving to be far more cost effective than traditional systems. Usually, they are able to integrate with computer applications such as the address book in Outlook.
For distributed offices they can also offer the benefit of having multiple offices on the same phone system, with internal transfer of calls.
Two alternatives are on-Premise VoIP and Hosted VoIP. We can create these using products supplied by Mitel, Cisco, Auvaya, Polycom and Amcom.
These new phone systems support features like call transfers, voicemail, music on hold, reception module, boardroom conferencing, fax to email, call forwarding and so on.
“We are an organisation that has constantly changed. you can imagine the implications on our IT, especially when the landscape includes both Apple and Windows platforms, more than 7 different locations, a mix of business types -- Manufacturing, Retail, and Tourism ... and several remote locations. Office Solutions IT has provided consistent care and concern around both the big issues through to the smallest staff concern. We know they are helping our business and in turn our greatest assets, our staff and our customers.”
Laurie Lord, COO – Willie Creek Pearls
We are always available and ready to help you get on with business.