Case Study

One of the largest civil and concrete construction companies in Australia

Whittens is an Australian-owned civil construction company, renowned for its expertise in earthworks, civil construction, roadworks, and water management & piping services. They have successfully delivered high-profile projects across the infrastructure, oil and gas, and renewable energy sectors in Australia.

Business Objectives

• Reduce business IT expenses
• Improve overall IT performance
• Acquire better IT support

Executive Summary

Whittens undergoes major infrastructure changeover with Office Solutions IT

As their systems became increasingly complex over the years, the team at Whittens recognised the need for a reliable managed IT support provider to modernise their systems.

They were looking to improve their downtimes and escalating IT expenses. When the opportunity came to explore alternative IT solutions, they turned to OSIT to help enhance their IT infrastructure which can support and streamline their expanding operations.

The Challenges

Oversized and costly IT

Whittens were seeking an IT system that perfectly suited their needs. Although they have an established IT infrastructure and intermittent support, it was no longer adequate for a company of their size. They found a lack of value in their existing setup.

So they got the help of OSIT to assist in optimising their infrastructure and enhancing their overall IT expenditure.

The Solution

Comprehensive IT audit to gain a complete overview of their IT systems and implement a customised solution

Prior to implementing any changes, the OSIT team conducted a thorough IT audit of Whittens' systems. They took the time to familiarise themselves with Whittens' IT environment and conducted a comprehensive assessment from top to bottom. This process was crucial in developing a tailored solution for a seamless infrastructure transition with minimal disruptions.

The solution involved optimising the overall IT costs, including hardware, software, data storage, and backups, while ensuring that all assets were functioning properly.

Additionally, the team provided day-to-day IT support, especially during the migration process, to minimise downtime. Lastly, they redesigned Whittens' SharePoint and server environment to enable teams at remote sites to access files effortlessly. 

The Results

Improved IT performance and cost

Due to the comprehensive IT audit and strategic solutions implemented by the OSIT team, Whittens effectively addressed their technological challenges.

OSIT evaluated their assets and developed a tailored IT solution and implementation strategy to enhance overall performance.

Following the transition and continuous IT support from Office Solutions IT, Whittens has successfully streamlined their IT infrastructure to align seamlessly with their operational needs. Plus with the dedicated assistance of a vCIO and IT team, they now benefit from support accessible anytime and anywhere, including remote locations across Australia.

By eliminating underutilised or costly assets and integrating more cost-effective solutions like SharePoint and Microsoft 365, Whittens has effectively optimised their IT spending.