Case Study

A Perth-based Work Health and Safety (WHS) Company that improves business performance and profitability

Epigroup, a WHS company located in Perth, is committed to creating safer and healthier workplace environments for businesses while boosting their operational efficiency and profitability. They are acknowledged as a Skilled Workplace by Mental Health First Aid Australia wherein it emphasises their expertise in cultivating mental health first aid skills that jelps develop effective programs within workspaces.

Business Objectives

• Acquire better IT support
• Improve IT performance
• Improve cyber security posture

Executive Summary

Epigroup modernised their IT infrastructure with OSIT

Epigroup had a basic IT set-up to support their operations. However, as they expanded, so did their technological requirements on servers, infrastructure, support, and cybersecurity.

To address these escalating IT demands, they contacted Office Solutions IT to help them implement a tailor-fit solution and enhance their efficiency and security with managed IT services. 

The Challenges

Outgrown systems and lack of IT support

Epigroup's existing IT set-up no longer fits their expanding requirements. Although they possessed a storage network for internal data, it fell short of accommodating their increasing storage and security demands. They needed a reliable IT partner to help them implement the right solutions and best practices to enhance their overall IT performance and cybersecurity posture. 

So, they engaged with an OSIT partner to strategically invest in the right technologies and practices for their organisation.

The Solution

Deployed managed IT and security packages

Epigroup collaborated with an OSIT Partner to develop a customised IT environment that aligns with their long-term objectives and safeguards their data against cyber threats.

This new IT environment includes creating an infrastructure that accommodates their current software and remote work set-up. This process involved streamlining their processes and implementing industry best practices to ensure each phase gets proactively carried out from start to finish.

As for their cyber security, OSIT deployed a proactive security strategy, which provided them tougher defences against threats, along with increased structure and consistency within their systems.

The Results

Consistent IT support and enhanced security posture

Epigroup now enjoys an enhanced IT environment that effectively supports their current requirements and anticipated future growth. Their security has also been fortified and is consistently monitored, giving them the assurance they sought from a dependable Managed Service Provider. 

With access to reliable IT support and cyber security experts, they can concentrate on their core responsibilities without undue concern about technical issues. And with an OSIT Partner, they have access to industry-level recommendations and best practices as needed.