If you’re spending time thinking about your IT, chances are it’s not right. When it’s right, you forget about IT. You’re free to focus on your work, your business.
And that’s what we do at Office Solutions IT – we get your IT ducks in a row, and we keep them there.
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From our initial health check, to the ongoing check-ups we conduct, we always have a 360˚ view of your IT setup, so we can identify issues proactively, before they disrupt you.
If an issue comes out of leftfield, we get you up and running again ASAP, then dig deep to address the underlying issue so it doesn’t crop up again. Uptime is everything.
When an incident occurs, we’ll provide an incident report – a plain-English breakdown of what happened and what we recommend doing to ensure it doesn’t happen again.
Not some vast team that doesn’t know you or your business. Not a one-man band that lacks capacity. We give you a team that’s juuuuust right, with all the expertise you need.
Make no mistake, our ticketing system is top notch. But if there’s an issue that requires a personal intervention – or if you just need some advice – your Partner is there for you, your dedicated point of contact ensuring you enjoy a seamless service, from us and your IT.
With annual renewals, at-a-glance reporting and a dedicated Partner, you can leave us to get on with managing your IT. But if you need us, we’re there, with some of the industry’s fastest response and resolution times.
“Our OSIT team know our IT situation like the back of their hands and consequently there are minimal issues. When there is a problem, it’s resolved quickly and efficiently.”
Allow us to show you what proactive IT management looks like with a comprehensive IT Health Check.
Whether you’re having recurring IT problems, or simply fed up of nasty IT surprises, our plain English IT Health Report identifies your businesses IT and security risks and comes jam packed with precise recommendations so you'll always be one step ahead.
IT isn’t supposed to distract you from the important stuff. It’s supposed to enable you to do more of it, more efficiently. And that’s our sole purpose at Office Solutions IT – delivering IT support services that take care of the complex business of managing IT, so you can focus on your business. Get in touch and find out more.
Call us on 1300 349 195
Email us
connect@osit.com
Schedule a call
