There are IT companies that support your IT and there are IT companies that support your business. We support your business because we understand the financial services business. In particular, we understand the importance of customer service to your client relationships.
We look after many financial services businesses, insurance brokers, financial planners and investment management businesses and we believe we can help you too. We understand how much you depend on your IT and are able to offer the right recommendations and services to maximise value from your IT.
What also helps us provide exceptional support is we have in-depth knowledge of your software. Aside from supporting numerous financial services businesses we have worked directly with many of your industry’s major software providers.
We have been supporting many Perth financial services businesses for up to 20 years. We have acquired extensive knowledge about your industry and its requirements. Don’t just take our word for it. Look below at what two of our clients say about our services.
We structure our support teams to be industry focused. These are teams of four engineers and an IT Manager that have many financial services businesses as clients. This team gets to know you and your staff. When your staff call they know us and vice versa. Stress is reduced and the issues get resolved quicker.
To ensure your IT fully supports your business our support agreements include an IT Manager who provides IT services management. Your IT Manager works with you to ensure that your IT is performing at its optimum and assisting you to achieve your business outcomes. One of the roles of the IT manager is to find the balance between costs and performance.
To have this happen we provide a range of services from strategically planning your IT through to supporting the day to day operations
“After six months with Office Solutions IT we are running on a stable cloud platform with no business interruptions caused by unplanned outages. Our teams’ feedback has been very positive. ”
Enien Teo, Group Consultant – Utopia Financial Services
“You guys really are the best and I have no issues ever in recommending your services.”
Toby Monteath – Cooper Partners
We are always available and ready to help you get on with business.