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Managed Cloud Services: Definition, Pros & Cons

Managed Cloud Services: Definition, Pros & Cons

Igor Pavic Igor Pavic
Originally published on January 27, 2025
Last updated on January 27, 2025 Post a comment

Transitioning your operations to the cloud can revolutionise the way you do business. By outsourcing your IT infrastructure and management to a Managed Cloud Services Provider, you can access advanced technologies and enhancements that will allow you access the power of cloud computing – all while leaving the intricate IT challenges to specialised experts.  

But if you’re still new to the cloud, you must be well acquainted with what it is and its advantages and disadvantages. So you can conduct thorough due diligence before committing to managed cloud services in Australia.

In this article, we’ll dive into a detailed introduction to cloud services. We'll also provide an unbiased view of its pros and cons to help you make the next best step for your organisation.

What are Managed Cloud Services?

Managed cloud services offer comprehensive IT solutions that streamline and maintain your cloud environment. These services will support your internal IT teams and give them access to a more specialised pool of expertise to effectively navigate complex environments. So, instead of being bogged down with routine tasks, you can focus on growth and innovation.

Outsourcing your cloud management allows you to scale your operations according to market shifts and customer demands. This ability ensures you remain at the forefront of innovation without the burden of extensive infrastructure investments. Flexibility makes organisations adjust to various demands – and the cloud is the best way to scale.

The goal of managed cloud services for an Australian business is to alleviate operational stress and empower organisations to navigate the increasingly competitive business landscape with an efficient cloud environment.

Compared to the conventional way of navigating the complexities of your cloud environment, managed services are a great alternative solution if you want to focus on growth and innovation and leave the cloud management responsibilities to experts, such as monitoring, maintenance, and security.

woman enjoying managed cloud services for her work

Pros of Partnering with a Managed Cloud Service Provider

Organisations aim to alleviate the pressure on their internal teams and remain agile. That’s where cloud services come in. They provide many advantages to businesses that will be challenging to operate without in these tough times.

Here are some of the most notable benefits of managed cloud services to Australian organisations:

  1. Cost-efficiency


    Many organisations believe in-house cloud capabilities are more financially economical than outsourcing to a cloud provider. But we’ve handled many cloud projects that say otherwise.

    Instead of shelling out resources for recruitment, training, infrastructure, and ongoing maintenance, service providers will get all of that sorted out (with complete access to seasoned professionals and software tools) – without having to balance operational efficiency and recruitment.

    By leveraging a Managed Service Provider for the cloud, you can free your team from the burden of recruitment and training new team members – and instead let them focus more on core competencies.

  2. Enhanced data security

    Data security is a non-negotiable factor for any growing organisation. As a business owner/decision maker, your priority is your customers’ safety. In this case, it’s to keep their confidential information safe.

    When you leverage managed cloud services in Australia, you can adapt to advanced security measures and frameworks that can identify and mitigate threats before they affect you. They also implement disaster recovery and regular data backups to ensure business continuity if you face significant disruptions from a natural disaster or a cyberattack.


  3. Scalable

    Your IT requirements change once your organisation grows. One of the best things about the cloud is it can adapt to changing IT requirements and support growth at all levels.

    A managed cloud service provider can assist you in establishing a flexible IT environment tailored to your changing requirements. So, instead of facing an uphill battle to manage your IT infrastructure, your cloud provider will maintain it in real-time based on user demand or project needs.


    work smarter using cloud applications tailored for success with managed cloud services

  4. Focus on business

    Maintaining IT infrastructure is a routine task that keeps business operations running smoothly.

    Outsourcing your cloud services allows you to redirect your attention from routine IT maintenance towards core competencies and innovation efforts. This shift enhances your productivity and creativity as you can now focus on developing innovative features, delivering exceptional services to your customers, and transforming your operations to foster growth without compromising IT quality.


  5. Predictable pricing

    Managed cloud service providers in Australia - like Office Solutions IT - offer a fixed monthly fee to support your cloud environment. This pricing allows you to budget accordingly, have transparency on the services/tools you’re paying, and foster an adaptive relationship between you and your service provider.

    Aside from predictable pricing, a cloud-based infrastructure allows you to adjust your support plans without facing substantial penalties or complications. Whether you want to access a more enhanced cloud service or bring the support down a few notches, you can quickly scale it with little to no consequences.


  6. Resource optimisation

    Effective managed cloud services in Australia will assist you in navigating the complexities of the cloud and tailor their services according to your *actual* operational needs and budget. This approach ensures you have the most cost-effective solutions without compromising IT performance and ensures you’re making the biggest bang for your buck.

    It takes a proactive stance to allocate your resources in the best way possible to optimise your workload and enhance overall service delivery and operational agility.


  7. Workflow Integration

    Working with cloud technology involves numerous integrations – and doing it internally might be too much to handle, especially if you’re juggling it with other projects and responsibilities.

    A service provider can also lend their expertise in cloud integration. Whether you have a hybrid or multi-cloud setup, they can bridge seamless communication between platforms and leverage the right tools and integrations to enhance factors like infrastructure interoperability,
    workflow, and latency.

    Managed cloud services aim to optimise your cloud journey wherein every facet works for a purpose, fostering a cooperative ecosystem where productivity improves and users experience less friction in their responsibilities.

man working using his managed cloud services

Cons and Limitations to Consider

As a responsible business decision-maker, check the key risks when considering managed cloud services. Here are crucial risks you should assess before moving forward:

  1. System Complexity

    You can expect that your systems get more complicated as you grow, and the experience can be daunting, especially if you and your team are new to this cloud environment. To do your responsibilities effectively, you’ll need an understanding of the tools and a clear insight into how they fit into your operations.

    You’ll need to invest time and resources into training your employees, as they will need the proper guidance to use the newly implemented cloud solutions effectively.

  2. Dependence

    Outsourcing to a service provider can be a double-edged sword. Although you can benefit from their expertise and infrastructure support, this can create a dependence that if the provider faces financial or operational issues – you might find yourself without access to your data and applications.

    That’s why it’s essential to do your due diligence when selecting a provider. Always consider factors like their financial stability and customer support structure in your decision-making process.

  3. Increased Cost

    IT is a very delicate (and quite expensive) ecosystem that if left unchecked, could cost you thousands of dollars. Before you partner with a service provider, thoroughly assess their financial implications for your organisation.

    Cloud costs can vary significantly based on the complexity of your architecture and the level of expertise needed to carry out the implementations. Check into this beforehand to factor in all the included costs with some extra prepared in case there are some.

Choose the Right Managed Cloud Services for your Organisation

Hiring a managed cloud service provider can open you to endless possibilities for agility and growth. Some responsibilities they take off your shoulders are keeping your cloud infrastructure up-to-date and proactive monitoring and maintenance to address potential issues before they escalate.

Once it’s time to outsource your managed cloud services, look into providers with:

  • a proven track record (especially in your industry)
  • how adept they are at customising and aligning their services with your business needs. 
  • established security measures and how they prioritise protocols, certifications, and compliance standards relevant to your sector.
  • good response and resolution times when IT issues arise

When considering IT service providers, weigh all the costs against the potential benefits. As you weigh these factors against your business objectives and growth aspirations, you can get a provider that understands your long-term visions and pave your way for future innovation.

Managed cloud services might not be your walk in the park. It can also feel overwhelming when you do it in-house.

Transform your cloud challenges into growth opportunities with Office Solutions IT

Our team has years of industry experience in IT and can create tailored solutions designed to meet your operational needs and strategic goals. We can elevate your cloud infrastructure to do more than just store data. You can turn it into a vital asset in your operations, driving innovation and growth.

Ready to unlock new opportunities through the cloud?

Contact us through the form below, and let’s start your journey towards maximising your cloud potential without the headaches.

 


Frequently Asked Questions

What are managed services for cloud?

Managed Services for cloud are a range of IT solutions designed to implement, maintain, and optimise an organisation's cloud platform and are tailored to align with your business goals and requirements. For instance, if you aim to move your data and operations to the cloud, managed cloud services can assist in migrating your assets and ensuring a smooth transition to a new cloud platform with minimal downtime and disruption.

What are the 4 main cloud services?

Cloud computing is a flexible model that caters to various business needs and preferences. Organisations can opt for public, private, or hybrid cloud solutions and within these deployment models, there are four primary cloud services, each offering unique methods for organisations to scale and adjust to evolving market demands using the cloud:

  • Infrastructure as a service 
  • Platform as a service
  • Software as a service
  • Serverless computing

What is the difference between cloud services and managed cloud services?

Cloud services offer a wide array of components such as servers, applications, analytics, networking, and storage, enabling you to manage your IT effectively for diverse business requirements. In contrast, managed cloud services provide access to these cloud resources while a provider takes care of the maintenance, security, and optimisation of your cloud environment.

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Looking for a dependable managed cloud service? We've got your back!

Let us handle the cloud computing nitty-gritty so you can access the full benefits of the cloud and keep your focus on growing your business.