We’re looking for a Support Technician

Do you want to get involved with a fast paced, growing business where you can learn, make a difference and be rewarded for it? We are an IT service provider supporting many small to midsize business clients remotely. We are committed to delivering an exceptional level of service. We are seeking a…
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Advisory Services

“Fail to plan. Plan to fail.” Unfortunately, this statement is often true in small and midsize businesses. We offer our range of advisory services because of our experience in seeing businesses waste considerable amounts of time and money in choosing the wrong software, the wrong hardware, the wrong vendor or having an implementation that has gone wrong. It’s much…
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Proactive and Reactive

Proactive and Reactive Within IT industry there are two modes of operating: proactive and reactive.  Because we are proactive, we transition our clients by learning their business. We listen to your business’ priorities and goals and design our service accordingly. We fully document the IT assets of the business and…
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Are We a Fit? (Part Two)

Are We a Fit? We want you to enjoy working with us as much as we want to enjoy working with you! We tend to partner with businesses who see the value in IT and in having it managed professionally. We have worked with many different businesses from start-up businesses…
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Are We a Fit? (Part One)

Are We a Fit? We want you to enjoy working with us as much as we want to enjoy working with you! We tend to partner with businesses who see the value in IT and in having it managed professionally. We have worked with many different businesses from start-up businesses…
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Is Windows 10 worth the upgrade?

The short version? Probably. The slightly more expanded explanation? It depends on your circumstances. Continue reading to see where your business fits. If you are currently running  Windows 8: Windows 10 is a solid operating system and a definite upgrade over Windows 8. It’s much less confusing simply works better.…
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What is IT Managed Services?

IT Managed Services is where an outsourced IT service provider partners with your business to ensure your IT is working for effectively for you and your business. This takes on many forms such as, supporting users when something unexpectedly stops working, through to advice on how your IT can assist you…
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What are the risks with Break/Fix IT Support?

Break and Fix only covers work IT support work requested when someone notices something is not working and asks IT to fix it. In many cases the issue might not even be noticed  until it’s too late. Commonly with break/fix support the following are not regularly checked: Backups Server and infrastructure health Warranty renewals…
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What is Break/Fix IT Support?

Not all IT service providers serving small and medium sized business do things the same way. At the lowest level is the break and fix model. When something breaks the IT support company gets asked to come and fix it. This is initially a cheaper option until something does break…
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We are always available and ready to help you get on with business.

Phone 08 9381 0900

Email connect@officesolutions.com.au

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