Virtual CIO

Hold us to account

Your Virtual CIO schedules regular meetings with you to discuss the general health of your IT environment, their short and long-term incident recommendations, and reports on our SLA performance to ensure you are surpassing your goals.

The vCIO will also take the opportunity to review completed projects, outstanding quotes and keep you up to date with any relevant changes in the IT world that may impact your SME.

Why you might want this:

✔️ Dedicated IT partner

✔️ One point of contact

✔️ Direct accountable support

Maximising your IT value

Your Virtual CIO will be continually monitoring your business requirements to ensure you're sufficiently supported and everything works, day in and day out. And not just your inbox. From operational costs to service prioritisation, the Needs Assessment provided by the vCIO will help you get the most out of your IT, as easy as pie.

Every year, the Virtual CIO will walk you through a series of value statements to determine your business priorities and provide you with a report detailing how your current IT services match up to your requirements. You’ll also get a series of IT budget and service recommendations, so you’ll get all the support you need without paying for stuff you don’t.

Why you might want this:

✔️ Simplified IT budgeting

✔️ Tailored IT services

✔️ More bang for your IT buck

All the ingredients for the perfect time - and money - saving IT solution

And because OSIT is all about continually analysing the latest hardware and software, your Virtual CIO will design a business-critical library of technology recommendations that go hand in hand to deliver the most bang for your IT buck.

Why’s this important, you ask?

Well, our team of certified IT experts will analyse the average costs and time required to support your current setup and compare this with our recommended stack of products. We call this a Stack Analysis. And it means you’ll know precisely where you can save money, prevent downtime and get more features, for less, across every aspect of your IT.

Why you might want this:

✔️ Save money

✔️ Reduce downtime

✔️ Operational cost comparisons

Your risks are our priority

Allow us to show you what proactive IT management looks like.

To help with understanding, the vCIO will even assess the results and assign a no-need-for-an-IT-degree compliance rating, so you can quickly understand what areas of your IT need attention and what you can safely ignore.

From there, you can choose what issues (if any) you’d like to address.

Why you might want this:

✔️ Identify business IT risks and vulnerabilities

✔️ Plain English breakdown of security risks

✔️ Proactive IT health & security assessments

Realise the saving potential

We also know the IT bills keep on coming. We can’t change that. But we can make them smaller.

Each year, your Virtual CIO will conduct an IT Costs Review to ensure that your IT services are delivering more bang for your IT buck. And if they’re not, they’ll negotiate a better deal on your behalf. From internet and backup subscriptions to hardware and software savings, they’ll find out whether superior services are available at the same price, or if pricing for existing services can be renegotiated to help you save money across the board.

Why you might want this:

✔️ Minimise the time in maximising your IT value

✔️ More bang for your IT buck

✔️ Minimise your IT spend

Your roadmap to IT you can smile about

From high-level quick wins and prioritised action steps, through to timeframes and business cases, your assigned Virtual CIO will document the pros, cons, costs and business outcomes of tackling each issue for you, so you don’t have to.

Why you might want this:

✔️ Identify key IT business

✔️ Get detailed business outcomes of resolving issues

✔️ Summary of action steps and timeframes

Deeper IT insights, greater business confidence

From making better data-driven business decisions with hardware or software advice through to aligning your IT and business strategy so you can nail down your IT budget and do more with it, our team of Virtual CIOs in Australia are at the ready to help you work more collaboratively, innovatively and productively.

In short, we think strategically about IT, so you don’t have to think about it at all.

Why you might want this:

✔️ Real-time business intelligence reporting

✔️ Identify cost savings

✔️ Streamline IT processes and cut wasted time

Get an edge (and a bottom line) to smile about

When your IT works effectively, you can see it. In KPIs. In the bottom line. But you can feel it, too. Productivity hums. Backs are patted. People smile.

From collaboration to revenue and KPIs to attitudes, IT doesn’t just help you to deliver emails. It delivers huge bottom-line business benefits, too.

Virtual CIOs aren’t just here to get your IT ducks in a row and keep them there – they’ll do that with their eyes closed. But with them open, this team of IT experts will supercharge your productivity – and your business.

Our productivity consulting services dive deep, beyond your surface-level IT, to review your entire business operation. From Internal processes to stakeholder pain points and bottlenecks – the vCIO will review it all.

This vCIO service also determines whether your current systems and processes are being followed and provides you with an analysis of how they are driving attitudes and behaviours, so you can see precisely how your current IT is impacting the bottom line.

The analysis will pinpoint issues, provide solutions and tell you where your business can get more out of your IT. In fact, the Virtual CIO even show you how. From re-designing your environment to automating your processes, you’ll have all the tools and information you need to grow.

So, take our advice and get more out of your IT - and your bottom line.

Why you might want this:

✔️ Supercharge your business productivity

✔️ Bottom-line boosting benefits

✔️ Automate processes

Take new tech in your stride

We’ll take the time to get to the core of your business needs and invest the One of our dedicated Virtual CIOs will take the time to get to the core of your business needs and invest the resources and effort into researching a new software solution for you, so you don’t have to.

From bench testing software to analysing the total cost of ownership across a range of options, you’ll get the best fit-for-purpose options for your SME and a plain-English breakdown of each, so you don’t end up paying for software and features you don’t need.

The report will even include the vCIO’s recommendations on how our team might be able to reconfigure your existing software to achieve the desired results, without having to spend valuable time and money upgrading your systems.

Regardless, selecting the right software is one thing; rolling it out across your entire business, without disruption, is another. The good news is, our vCIOs don’t just stop at recommending the best solution; you’ll also get a team to seamlessly deploy it, so you can relax knowing your business will hit the ground running - and stay running.

Why you might want this:

✔️ Seamless software deployment

✔️ Fit-for-purpose solutions

✔️ Research, testing & cost analysis

Paperless. Seamless. Faultless.

Picture a seamless environment that allows you and your entire team to work, share and collaborate on the same document, simultaneously. No emails. No manual version control. And no headaches. We call this Document Management. And it means you can stop wasting time trying to find and manage your data and start using it efficiently.

From a paperless office to searchable metadata, and from critical document security to automated document version control, our Virtual CIO will organise user permissions and categorise your data, so you can access all the tools and information you need - in seconds.

Whether you need searchable archived data, compliance with data obligations, or a secure library for business-critical documents so they can be protected from deletion or overwriting, our team of IT experts design your Document Management system, so you can make document retrieval, sharing and collaboration as easy as pie. Enjoyable even.

Why you might want this:

✔️ Paperless office

✔️ Work, share & collaborate simultaneously

✔️ Automated version control & document security

Maintain IT resilience against business interruptions

Let’s say an unexpected disaster happened in your IT, what’s the first thing you do (aside from panicking)?

Business continuity plans are designed to ensure that your SME’s operations continue even in the face of unexpected disruptions, whether they are caused by ransomware attacks, server crashes, internet outages, or other issues.

Every year, there are new types of causes of IT disruptions, and your Virtual CIO is the one who will look out for these causes and ensure you can remain resilient against them. Because the more proactive you are against downtime, the more quickly you can resume operations after unexpected downtime.

Our business continuity planning services include conducting risk assessments and impact analyses, creating disaster recovery strategies, developing communication protocols, testing and simulation, and comprehensive documentation.

Why you might want this:

✔️ Avoid costly breaches

✔️ Protect customer trust

✔️ Recover quickly from downtime

Avoid potential data loss & downtime before it happens

Don’t wait for downtime to happen.

Even if you don’t think so now, it’s only a matter of time before you experience data loss and downtime.

Stay proactive with a Virtual CIO who will identify risks to your business, assess their potential impact, develop custom mitigation strategies, continually monitor and maintain your systems, and establish frameworks and guidelines for effective risk management in your IT.

Why you might want this:

✔️ Stay compliant with industry standards

✔️ Protect your business & customers

✔️ Avoid costly IT disruptions